Product: Collect
Make a call from Activity Window
- If the Account has been set up with IVR Access, the Credit User will be able to call customer from the Communication window while entering the Activity.
Security Improvements
Numerous Security Enhancements have been made to the Web Client
Issues Resolved
- Numerous performance enhancements have been made to both the Database, and the Web Client
- Some of the New Security enhancements created issues with both Automation and the Export to Excel functionality, these have all been corrected.
Product : Connector
Feature - Retry Mechanism
- If a sync fails for any reason, it can now be restarted from the point where it failed saving time for the account before they can have fresh data to work with
Issues Resolved
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Payment and Invoice not reflecting on LSC portal due to missing Location Id in the Customer data record. This issue was fixed by removing dependency on Location Id from the customer Now the connector fetches data for all the invoices even they do not have Location Id. By default, the customer will take the realm ID as the location id if it’s not set.
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Invoice application is not getting updated when Payment is created from a different Location Id: This issue was fixed by mapping Company id (Location Id) to invoices and payments. Searching Company id(Location Id) according to location and using the Realm lD as default for the customer who does not have a home Location.