OVERVIEW
On the Mass Update page, you can delete (Customer, Contacts, Invoices, Invoice Lines, Payments, and Payment Applications) that may have been incorrectly brought into the system. Deleting this data will also result in all associated data being wiped along with it. (For instance, deleting a customer will also delete their Invoices, Payments, and Contacts whereas deleting a payment will only delete the payment itself and its payment application record.)
NOTE - Any record that is deleted may import back into SARA if the record is still present in the ERP system at the time of the next running sync.
HOW IT WORKS
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Navigate to "Admin > Settings & Utilities > Mass Update"
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Select an entity. (Customers, Invoices, Payments, etc..
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Enable the "delete" checkbox on the record/s you would like to delete.
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Select "Edit Selected"
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Enable the "Delete" checkbox to the left, then enable the "Yes" checkbox.
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Selecting "Update" will permanently delete that record.