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Credit users have the ability to overwrite the invoice contacts within the system:
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In the "Statement of Accounts" grid on "Account Detail", select the invoice hyperlink for the invoice you want to override.
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To override the invoice contact, enable the "Override Invoice Contact 1" or "Override Invoice Contact 2".
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Under the "Override Invoice Contact," the contact selection should now be enabled.
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Select an available contact then save.
This option is also available on the following pages:
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Account Detail > New Communication > Invoices
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Inquiries > By User > InvoicesÂ
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Inquiries > By Account > InvoicesÂ
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Inquiries > By Account > Statement