Inquiry groups allow your inquiry collectors to view customers in SARA. Inquiry Groups can be created by admin users on the Users page in SARA.
Adding Inquiry Groups
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As an admin user, navigate to "Admin Master Files User"
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On the users page, create or select an existing inquiry user
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From here, navigate to the User Type section and click on the "Inquiry Groups" button
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The "Maintain Inquiry Groups" window will be presented.
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To create a new inquiry group, select the purple "New" button located on the top left-hand side of the window.
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Once the name of the new group has been entered, click the Insert button to create a new group.
To learn how admin users can modify the inquiry group, click the link below.