EDITION: Standard and Enterprise
RESOLUTION
The generation log is where you can review details on auto-generated emails including any error messages and re-send or re-process these emails.
To review and re-send emails with errors that were created from auto-generated activities:
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Go to Admin > Settings & Utilities > Logs > Generation
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Find the Generation log with an 'Error' as the status and click on the 'View Details' button
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Click on option to 'Only Show Errors' at top of the details window to update the list for errors only
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Review the error message in the comment column for details on the error
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Correct the issue related to the error
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Select the emails to re-send using the select column then select the send email icon to re-process the auto-generated emails
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A new generation log will appear on the summary window with the SessionDesc as 'Reprocess' with a new 'View Details' button with detail information on the re-processed emails