Subject: Error Message ‘The system cannot find the file specifiedFile To Open: **DOCUMENT FILE PATH**’
Accounts > click + button next to account name > double click invoice line – error message
Resolution: Make sure the PDF is located in the correct folder
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Accounts > click + button next to account name > double click invoice line – error message
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The file path should be listed in the error message
Once the PDF has been added to the folder you can return to Accounts > click + button next to account name > double click invoice line and the PDF will be able to be opened correctly and attached to communications from within SARA.
Available Variables and their Definitions
Examples:
Example Data: @Comp= SOA;@Cust = Abbott;@TranID = “0000001235-IN”
Base Path: \\UNC_Path_Name
Dynamic Path: @Comp\@Cust
Dynamic Invoice Name: Invoice\@TranID.pdf
The location of invoice number 0000001235-IN needs to be located in the following path
Invoice: \\UNC_Path_Name\SOA\Abbott\Invoice\”0000001235-IN.pdf”
Another example using the TranUDF10 to store project numbers:
With the following folder structure:
\\... \ Company Folders \ Customer Folders \ Project Folders \AR Invoice\0000001040-IN.pdf
Example of actual folders:
\\...\SOA\ALGAR\GMP2\AR Invoice\0000001040-IN.pdf